Return Policy for www.grandturkish.store

Last Updated: [10/15/2023]

Thank you for shopping at Grand Turkish Store. We want to ensure that your shopping experience is satisfying, and we understand that there may be times when you need to return a purchase. This Return Policy outlines the terms and conditions for returning products purchased on our website www.grandturkish.store

Please read this policy carefully. By making a purchase on our Site, you agree to the terms outlined below.

1. Return Period
   • You have a [15] calendar days to return an item from the date you received it. Please note that certain products may have different return timeframes or may not be eligible for returns. Check the product description for specific return information.
2. Eligibility for Returns
   • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
   • Certain items are non-returnable, including:
     • Perishable goods (such as food, flowers, or plants)
     • Custom products (such as special orders or personalized items)
     • Personal care goods (such as beauty products)
     • Flammable liquids or gases
3. Return Process
   • To initiate a return, please contact our customer support team at [contact@grandturkish.store]. You will need to provide your order number, the item you want to return, and the reason for the return.
   • Once your return is approved, we will provide you with instructions on how to proceed.
   • We will provide you with a return address in the email in which we agree to the return.
   • Please note that you will be responsible for all return shipping fees.
4. Refunds
   • After receiving your item, we will inspect it and notify you as soon as we receive it. Please allow at least three (3) days from the date we receive the item to process your return or exchange.
   • If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies. Please remember that it may take some time for your bank or credit card company to process and send the refund as well.
5. Shipping Costs
   • Shipping costs are non-refundable. If you receive a refund, the shipping cost of the return will be deducted from your refund.
6. Contact Us
   • If you have any questions or concerns about our Return Policy, please contact us at:[contact@grandturksih.store]